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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connie Henry

Connie Henry

July 24, 2026

5  out of  5
rating by Connie Henry
"Alex was amazing in helping me on choosing the right insurance plan that's right for me. Not only did he explain everything in details so that I was comfortable, he was very patient and friendly. He provided GREAT CUSTOMER service."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Midlothian insurance team. "
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Tiffany Taylor

July 23, 2026

5  out of  5
rating by Tiffany Taylor
"I had a great experience with Alex. Definitely the best."
We responded:
"Tiffany, thank you for the fantastic review! We’re always here to support you with your insurance needs in Midlothian. "
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Leslie

July 23, 2026

5  out of  5
rating by Leslie
"Alex was awesome to work with! He took the time to help me find a better price on my home and auto insurance and made the whole process easy. He was very helpful, responsive, and really looked out for my best interest. I appreciate all his help and would definitely recommend Alex to anyone looking for great service and savings!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Katie Carls’s team.  "
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david carroll

July 15, 2026

5  out of  5
rating by david carroll
"They were very informative and had a lot of different policies and perks that they brought to my attention that made me want to be a part of the State Farm family! Alex your the Man!"
We responded:
"david, thank you for the fantastic review! We’re always here to support you with your insurance needs in Midlothian. "
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Judith Edwards

July 4, 2026

5  out of  5
rating by Judith Edwards
"Great customer service! Yuri is super helpful and explained my coverage to my understanding."
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Darryl Williams

June 16, 2026

5  out of  5
rating by Darryl Williams
"Agent Yuri Nunez gave me the best experience imaginable. With her excellent customer service and welcoming attitude I felt overly confident that I was making the best decision by choosing State Farm. She helped me make the decision to leave Allstate. She got me the best rates and premiums. I bundled both home and auto and I’m extremely happy with my decision. Thanks so much Ms Nunez."
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Jazmin Galindo

May 29, 2026

5  out of  5
rating by Jazmin Galindo
"I just wanted to take a moment to thank Alex for all the help and support he provided to my mom. From the very beginning, he was patient, understanding, and always willing to answer any questions she had. He made the entire insurance process so much easier and less overwhelming for her. As her daughter, I truly appreciate the care, professionalism, and kindness he showed throughout everything. It means a lot knowing my mom was in good hands. I would highly recommend Alex to anyone looking for someone trustworthy and genuinely helpful."
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margarita sanchez

May 29, 2026

5  out of  5
rating by margarita sanchez
"I had a great experience working with Alex as my insurance agent. He was incredibly patient, answered all of my questions thoroughly, and made the entire process feel much less stressful. Alex took the time to explain everything clearly and made sure I understood all of my options. His professionalism, kindness, and willingness to help truly stood out. I really appreciate all of his support and would highly recommend him to anyone looking for an insurance agent who genuinely cares about his clients."
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Pau L

May 22, 2026

5  out of  5
rating by Pau L
"THANK YOU Alex!!! 😊 first ever time getting my insurance from State Farm and great job thank you again !"
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BlueDiamond 306

May 21, 2026

5  out of  5
rating by BlueDiamond 306
"Yuri is such a great help. She got me a very low price and was helpful, efficient, and fast. I definitely recommend StateFarm and Yuri."
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Ramont Austin

May 19, 2026

5  out of  5
rating by Ramont Austin
"Great service"
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Martin Medina

May 7, 2026

5  out of  5
rating by Martin Medina
"Profesionales y responden a las dudas sobre la cobertura,los recomiendo ampliamente en este caso me atendió alex"
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Sesar De La Torre

May 6, 2026

5  out of  5
rating by Sesar De La Torre
"We were "walk in" customers looking for a quote. Yuri helped us immediately. She was very helpful, best quote we had received, explained everything throughly and she did it with a positive welcoming manner. Would recommend making business in this establishment and with Yuri!"
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Luis Garcia

May 4, 2026

5  out of  5
rating by Luis Garcia
"Totalmente satisfecho un excelente servicio pero sobre todo me trataron como un familiar gracias por su servicio 👍🏻 😊"
We responded:
"Gracias Luis! "
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Jose Fregozo

May 1, 2026

5  out of  5
rating by Jose Fregozo
"Switched auto insurance with the help of Alex Zuniga. He helped me with a new policy, and was very polite every step of the way. Thanks again Alex!"
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Nesmic The Goat

April 30, 2026

5  out of  5
rating by Nesmic The Goat
"Very kind and straight forward definitly one of the better agents"
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Tammy Higgins

April 30, 2026

5  out of  5
rating by Tammy Higgins
"Absolutely fabulous customer service!"
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Alondra Fierro

April 16, 2026

5  out of  5
rating by Alondra Fierro
"Been looking for a good insurance and i finally found the right one thanks to Alex Zuniga for helping me out! He checked back every couple of months just to see if i got a better quote! 100% recommended!!!"
We responded:
"Thank you Alondra! "
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Zola Alexander

April 9, 2026

5  out of  5
rating by Zola Alexander
"Alex was great he was nice fast and sister he could to get me cheaper rates!"
We responded:
"Thank you Zola! "
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Carmelo Soto

April 7, 2026

5  out of  5
rating by Carmelo Soto
"Amazing helped me out gave great advice and put me on to the best plan i have had. Very easy to talk to and guided me the whole way through im very appreciative of alex and how he helped me!"
We responded:
"Thank you Carmelo!!! "
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Jay B

April 6, 2026

5  out of  5
rating by Jay B
"Yuri was AMAZING!! She made the information really transparent and easy to understand in which she did not rush or throw all of the details at me at once. She was really nice and made the conversation overall exceptional. She delivered the objective of me finding auto insurance extremely satisfying and a total bliss for an experience including the fact that it was a MONDAY morning. Thank you and we need more customer service representatives on Yuri’s level."
We responded:
"Thank you Jay! "
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Marlen Medina

April 3, 2026

5  out of  5
rating by Marlen Medina
"They are an amazing people"
We responded:
"Thank you Marlen!!! "
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Vicente Osuna

March 26, 2026

5  out of  5
rating by Vicente Osuna
"Gran lugar muy buena atención"
We responded:
"Gracias! "
Profile photo of Brandon Esparza

Brandon Esparza

March 25, 2026

5  out of  5
rating by Brandon Esparza
"Yuri was very helpful when I called to get a quote for Auto Insurance. Called to get a quote but by the time I hung up, there was an agreement on me purchasing new policy through State Farm. Very professional!"
We responded:
"Thank you Brandon! "
Profile photo of Tiffany Pullum

Tiffany Pullum

March 24, 2026

5  out of  5
rating by Tiffany Pullum
"My first encounter was with Alex. He gave me a great policy. He was very helpful, polite, professional, patient and friendly. He gave me the best advice for my situation and money. He also followed up with me about what I needed. ( I was debating between this company and a another)

My next encounter was with Crystal
She was very thorough, helpful, and very personable with my situation.

During my conversation with Crystal T she took note and noticed that I had a previous conversation with Alex. She checked in with me and Alex. I loved the “tag team”

because they knew what I wanted and needed! They gave me options!

I will say this! The only downside is the late fees, no notifications on app, and no notifications when I’m behind on a payment."
We responded:
"Thank you Tiffany! "